Our Retail Store is open daily from 11am-4pm! Click here to place your curbside order!

LEGOLAND Discovery Center San Antonio is temporarily closed until further notice as mandated by Mayor Nirenberg. If you have purchased tickets for the dates when we will be closed, you may use these tickets for any future date through December 31, 2020. For additional questions, please click here or contact SanAntonio@LEGOLANDDiscoveryCenter.com

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FAQs

LEGOLAND Discovery Center San Antonio is now open!

Take a look through some quick answers to our most common questions below... 

Planning a visit

Adults must be accompanied by children to enter LEGOLAND Discovery Center. We will host exclusive adult nights for our Adult Fans of LEGO without children one night a month!

Click here to view tickets for adult nights!

All children age 17 and younger must be accompanied by an adult (18+) and supervised at all times.

For the most enjoyable experience, we encourage you to visit on a weekday afternoon or evening. We are busiest on weekends and during school breaks.

We encourage families to interact together and explore their imagination and creativity through a world of open play, and therefore visits are not guided. The typical visit takes 2-3 hours, but you are welcome to stay for as long as you wish.

  • Outside food and drink are not permitted inside LEGOLAND Discovery Center except in the case of allergies and for babies.
  • LEGOLAND Discovery Center encourages guests to enjoy coffee, fresh sandwiches and snacks at our Café.

Yes, we are fully accessible for visitors with disabilities and wheelchair users.

 

Yes. We ensure that there are always staff members at the LEGOLAND Discovery Center who are trained in first aid.

We are stroller friendly and have family bathrooms with diaper changing facilities.

Discounted validated public parking is available at the admission desk for the Crockett Street and the Commerce Street parking garages.

Bring your printed parking ticket to our front desk to receive 2 hours of parking for only $3.

We recommend closed-toe shoes with socks.  Socks are required to to play in our LEGO City Soft Play area.

As with many businesses, we are actively monitoring the situation with regards to the outbreak of Covid-19 coronavirus and are in regular contact with health authorities. The advice from the health authorities has not changed, so our business is operating as normal and standard terms and conditions on bookings continue to apply.

The safety and wellbeing of our guests and staff is our priority and we will take all necessary precautions to ensure their continued welfare. As such, and in line with general public health guidance, we have implemented enhanced cleaning regimes throughout LEGOLAND Discovery Center and increased the availability of hand sanitization products, and we ask all guests to observe good hygiene practices during their stay with us.

If you are planning on visiting LEGOLAND Discovery Center from an area that has been directly affected by the coronavirus AND if you are showing symptoms similar to those associated with the virus (for example:  fever, cough, breathlessness), we please politely ask that do not visit LEGOLAND Discovery Center and instead contact immediately your local health authority or doctor for further advice and instruction. Please then contact LEGOLAND Discovery Center or your travel agent, regarding your booking.

The safety and wellbeing of our guests and staff is our priority and we will take all necessary precautions to ensure their continued welfare. As with many businesses, we are actively monitoring the situation with regards to the outbreak of Covid-19 coronavirus and are in regular contact with local health authorities. The advice from the health authorities has not changed, so our business is operating as normal and standard terms and conditions on bookings continue to apply.

If you are planning on visiting LEGOLAND Discovery Center from an area that has been directly affected by the coronavirus AND if you are showing symptoms similar to those associated with the virus (for example:  fever, cough, breathlessness), we please politely ask that do not visit LEGOLAND Discovery Center and instead contact immediately your local health authority or doctor for further advice and instruction. Please then contact LEGOLAND Discovery Center or your travel agent, regarding your booking.

For further information, please refer and adhere to the advice given by your local health authority. 

During your visit, we wish to reassure you that LEGOLAND Discovery Center is taking all possible steps to minimize the risk of contagion, including the implementation of enhanced cleaning regimes throughout LEGOLAND Discovery Center. Rest assured, we will continue to act quickly should we be required to do so and will take all necessary precautions to protect the welfare of our guests and staff.

We ask all our guests to observe high standards of personal hygiene while visiting LEGOLAND Discovery Center. There are simple things you can do to help prevent the spread of the virus, including:

  • Covering your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
  • Putting used tissues in the bin immediately
  • Washing your hands with soap and hot water regularly, and using hand sanitizer gel
  • Trying to avoid close contact with people who are unwell
  • Avoiding touching your eyes, nose or mouth if your hands are not clean.

Throughout LEGOLAND Discovery Center, we have placed additional hand sanitizers in convenient locations for guests, and we politely ask that you use them regularly.

If you do feel unwell during your visit, please contact a member of staff immediately – maintaining a safe distance of six feet where possible.

Thank you for your cooperation and understanding.  

Tickets

To ensure our guests have the best experience possible, we have limited the number of visitors that can be inside LEGOLAND Discovery Center at one time. All guests buying tickets online OR at the door will be required to make a reservation for an entry time.

Advanced Purchase - Best Value and Guaranteed Entry

  • Upon your arrival to the Center, you will enter the "I Have Tickets" line at the start of your reservation.
  • Please note during peak periods such as holidays, Spring break and Summer there may be a small wait upon entering the reservation line.

Walk-Up Purchase

  • If you purchase tickets at the door, you will be required to reserve the next available time slot. You will enter the 'I Have Tickets' line at the start of your reserved entry time. The only way to guarantee your entry is to reserve your tickets online.
  • Please note, during peak times, we may sell out of walk-up tickets. The only way to guarantee your entry is to purchase your tickets on advance online.

Once inside, you may stay as long as you like.

We ask you to pick an entry time to manage the number of people in the Discovery Center. This helps us reduce lines and make sure the experience is enjoyable for everyone!

Reserved tickets are any tickets purchased on our website or at LEGOLAND Discovery Center.

Unreserved tickets are tickets purchased or received from our third party partners. Guests with unreserved tickets may visit at any time during our operating hours and will be admitted at the next available timeslot.

To ensure our guests have the best experience possible, we limit the number of visitors that can be in the Center at one time. There are 15 minute windows between reservation times to control capacity in the attraction.  This creates a better experience for all our guests! 

During peak times, you may experience a short wait in the "I Have Tickets" line as guests enter the Center. To ensure our guests have the best experience possible, we limit the number of visitors that can be in the Center at one time. There are 15 minute windows between reservation times to control capacity in the attraction. This creates a better experience for all our guests!

We can still admit you up to two hours after your entry time and will do our best to get you in as quickly as possible.

You may request to change your date up to 36 hours before your scheduled arrival date and time. To request a date change, please email us at Sanantonio@LEGOLANDDiscoveryCenter.com and include your order confirmation number. Please note that date changes are based on the availability of tickets when you'd like to come.

No, you do not need to print your tickets. We encourage you to select "Print@Home and Mobile Ticket" to receive digital tickets on your electronic device.

No! The timeslot you select to visit is your arrival time to LEGOLAND Discovery Center San Antonio. You're welcome to visit SEA LIFE any time within the next 30 days. The average family spends 60-90 minutes at SEA LIFE and 2-3 hours at LEGOLAND Discovery Center. Please see each attraction's website for complete hours of operation.

To redeem a valid coupon code or promotional code, click on the "Promotional Code" tab of our online ticketing window and enter in the code. Then, you can continue purchasing your discounted tickets.

Note: In order to redeem your discounted tickets, you must bring the coupon with you and hand it in to the LEGOLAND Discovery Center Admissions Desk.